At Skid Steer Solutions, we strive to put the customer first and prioritize customer service above all else. We want you satisfied with your purchase, and that includes shopping with confidence, knowing your attachment will be covered with a reliable and honest warranty. Please continue reading to learn more about the specifics of our warranty policies. Please give us a call or email with any questions or concerns.
When purchasing from us directly or through our website (www.skidsteersolutions.com), we guarantee that we will deliver exactly what is seen and described on our website. We guarantee your satisfaction by delivering exactly what is ordered from our website free of defects (see our warranty information below). We also provide our customers with an unbeatable option to return any unused items within a 30-day returns policy. Please visit our shipping and returns page to learn more about our returns policy.
If you find physical defects in the materials or the workmanship used in making the product described in this document, Skid Steer Solutions, Inc. will repair, or at its option, replace, the product at no charge to you, provided you return it (freight prepaid, with proof of your purchase from the original reseller) during the 12-month period after the date of your original purchase of the product.
Wear parts which include bucket/auger teeth & retaining hardware, hoses as well as hydraulic couplers. These items are deemed as consumable parts and depending on how the equipment is used, will have a shortened life cycle. If a product arrives with one of these items defective, we will cover it, but the ongoing life expectancy is the responsibility of the operator.
If you find physical defects in the materials or the workmanship used in the refurbishment of an RMA product replacement, we will repair, or at our option replace, the product at no charge to you for a period of 90-days from the date the RMA was created, or until the end of your original warranty period (whichever is greater).
If you find physical defects in the materials or the workmanship used in a product sold as a refurbished unit, we will repair, or at our option replace, the product at no charge to you for a period of 90-days from the date of purchase.
SKID STEER SOLUTIONS WARRANTS THAT THE EQUIPMENT DELIVERED BY SELLER WILL BE OF THE KIND AND QUALITY DESCRIBED IN THE ORDER OR CONTRACT AND WILL BE FREE FROM DEFECTS IN WORKMANSHIP OR MATERIAL. SHOULD ANY FAILURE TO CONFORM WITH THIS WARRANTY OCCUR, AND THE BUYER HAVING GIVEN WRITTEN NOTICE TO SELLER WITHIN 180 DAYS FROM THE DATE OF SHIPPING, SELLER SHALL CORRECT SUCH NONCONFORMITY AT ITS OPTION BY EITHER REPAIRING THE DEFECTIVE PART OR PARTS OR MAKING AVAILABLE F.O.B. AT SELLERS LOCATION A REPAIR OR REPLACEMENT PART.
THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE OR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. CORRECTION AND NONCONFORMITIES IN THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE, SHALL CONSTITUTE FULFILLMENT OF ALL LIABILITIES OF SELLER TO BUYER, WHETHER BASED ON CONTRACT, NEGLIGENCE OR OTHERWISE RESPECT TO OR ARISING OUT OF SUCH GOODS.
NEITHER PARTY SHALL BE LIABLE FOR SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES. THE REMEDY SET FORTH IN THIS INSTRUMENT ARE EXCLUSIVE, AND THE LIABILITY OF SELLER WITH RESPECT TO ANY CONTRACT OR SALE OF ANYTHING DONE IN CONNECTION WITH THE SAME, WHETHER IN CONTRACT, IN TORT, UNDER WARRANTY, OR OTHERWISE, SHALL NOT EXCEED THE PRICE OF THE GOODS OR PART UPON WHICH SUCH LIABILITY IS ALLEGEDLY BASED.