On January 4th, 2021 we are moving away from a free shipping policy to a paid shipping policy. Don't worry, THIS ACTUALLY LOWERS SHIPPING COSTS FOR CUSTOMERS, among other benefits! Learn more under the "Understanding Our New Shipping Policy" tab.
"Free Shipping" generally means that the shipping cost is estimated and built into the price of a product. It's never really free - you're just seeing it added into the original price rather than at the checkout page. Our new policy is designed to provide lower and more accurate rates, more options, and faster delivery.
We are excited to move forward with more transparency, lower prices, and as always, the best skid steer and excavator attachments and accessories. That's what makes us Skid Steer Solutions - The Trusted Equipment Source.
On April 1, 2019, some areas of the United States were deemed "remote access zones". For freight shipments only (over 140 lb), addresses within a remote access zone will have a remote access handling fee applied at checkout - between $50 and $500 depending on how far "out of the way" it is. Search your zip code below to see if it falls within a remote access zone.
In the rare case of receiving an item that has been damaged during transit, it is your responsibility to note any and all damage on the Bill of Lading (BOL), upon delivery. DO NOT SIGN THE BOL if you receive a damaged item, and make sure to have it noted on the BOL that the item was received damaged. You will also be responsible for filing a freight claim with the carrier. For our part, we will do everything we can to be an advocate on your behalf, and assist in negotiating with the carrier to remedy the situation.
In the equally rare case of a lost shipment, please notify us if you have not received your order in a timely manner. We stock the majority of items we advertise and sell, and pride ourselves on prompt, accurate shipments. If your order has been lost in transit, we will work with the carrier to find it. Please give us up to two weeks to notify the carrier of the issue and to locate your order. If after exhausting all avenues, and verifying with the carrier that your order is indeed lost, we will ship an additional item to you at no cost.
We have a long history of shipping products to Canada. These are our suggestions on the most cost-effective method for Canadians:
If this is a solution you are interested in. Feel free to get in touch with any questions or for further details.
In order to offer our Canadian customers a cost saving solution, we have partnered with two pick-up locations near the border on the US side. This allows you to come down, pick up your items, and then import the items yourself. This will help you save money on brokerage and shipping charges. Please note that these locations charge fees for storage and pick-up. Please contact your pick-up location for further details and information.
Mike’s Parcel Pick-Up
183 West Stutsman Street
Pembina, ND 58271
At the Border Storage
408 Oak Street
Sweet Grass, MT 59484
We accept all major credit cards as well as bank-to-bank wire transfers. We are not responsible for any credit card fees or fees associated with out-of-country purchases. If you are unsure of the exchange rate or fees you may be charged by your bank for an out-of-country transaction, we recommended you consult with your bank before finalizing any purchase. We do not accept out-of-country purchase orders or checks unless they are certified and drawn on a US bank. We are unable to offer credit or terms on Canadian purchases. Once a product is shipped across the border we are unable to retrieve the shipment in the event of non-payment.
When you export goods from the US to Canada, you are required to use a broker. The broker will manage the collection of all duties and taxes. When you purchase from Skid Steer Solutions, you are paying only for the item(s) in your order as well as shipping. Your broker will collect any taxes and/or duties as well as an additional brokerage fee. If you have any questions or concerns, please consult with your broker before finalizing your purchase. You are not required to use a broker if you pick-up the goods in the US and enter Canada with the items in your personal possession. Canadian citizens can make an informal entry and pay taxes and duties personally without using a broker. The invoice must be in your personal name and this does not apply to products imported under your business name.
The majority of our attachments are made in the US or Canada. Skid Steer Solutions has a NAFTA certificate in place, allowing our customers to bring attachments across the border duty free. Attachments that qualify as farm attachments are also exempt from duty charges. If you have any questions, please contact us before purchasing.
Please note that all pricing advertised and displayed on Skid Steer Solutions is in US Dollars. For Canadian customers, these prices should be used for estimating the final cost of your purchase in Canadian Dollars, as exchange rates will apply. The financial institution you use to send payment may charge you at varied rates depending on their policies and the time of your transaction. We do not accept cancellations because of a customer’s dissatisfaction with the exchange rates.
In many cases, we do offer International Shipping. Due to the complicated nature of these shipments, we ask that you please place your order over the phone at 1-866-966-2538 and discuss the details with one of our customer service representatives. Our Returns Policy and Warranty Policy do not apply to International Shipments.